myCYC® Mobile App from ConnectYourCare

myCYC Mobile App from ConnectYourCare2020-10-30T13:05:21-04:00

Save Time & Take Control

Our advanced mobile app, myCYC, gives participants fast access to information with a friendly, intelligent design. Use the mobile app to drastically reduce the time to act on your Health Savings Accounts (HSA), Flexible Spending Account (FSA), and Health Reimbursement Arrangements (HRA).

  • You’re in Control

    You choose how much to contribute and when to use your funds, keeping you in control of health care spending.

  • Fast track your payments

    Send payments to your providers or request reimbursements with just a few taps.

  • Eliminate documentation hassle

    Our painless photo upload process allows clear and accurate submission of claim documentation in just seconds.

  • Make your account work smarter

    Set up direct deposit, enter recurring claims, add family members, and more. If you have an HSA, access mutual funds investment options.

  • Get instant answers

    View FAQs and eligible expenses. If you need more help, connect to our live expert care team with just one tap.

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Even better? One tap away smart features put time back in your day.

  • Scan a receipt and convert text to a new claim

  • Check account balances

  • Review HSA investment balance

  • Enter a new claim and check claim status

  • Submit a provider payment request

  • Upload claim documentation

  • Set up direct deposit

  • Add a family member

  • Tap to call the Customer Care Center

  • See eligible expenses and FAQs

myCYC Mobile App Reviews

kbriggs1980
kbriggs1980
Huge Time-Saver

As an enthusiastic FSA participant, I benefit enormously from this well-integrated app. Being able to use my phone’s camera to process receipts saves me much time that used to be spent scanning PDFs or creating them from images. The app just takes the jpeg file perfectly. The service processes claims very promptly and direct deposit in my bank account is very reliable. I appreciate that it uses Apple’s facial recognition function for login to provide extra protection for my medical receipts. This really helps me take care of my family. THANK YOU!

JulesSparkle2138
JulesSparkle2138
Useful App!

The CYC app is so easy to use. Uploading FSA and DCAP documents, including receipts and forms, for either reimbursement or outright payment is a breeze. Taking photos using your phone is so great vs. scanning hard copies. The claim status list is straightforward so you know which claims are taking longer to process and when the claims have been paid. Email notifications of when money is getting paid into your bank account as reimbursements are helpful. I highly recommend using this app.

Wendy_Jo
Wendy_Jo
Great App & Great Features

Super user friendly application that allows easy uploads of receipts and documentation. My favorite feature has to be the “pay the provider” option. Many times doctors/dentists add charges to my bill and this feature allows me to pay them directly vs traveling to their office to pay it or log into their bill pay feature with random codes, etc.

Wendy_Jo
Wendy_Jo
Great App & Great Features

Super user friendly application that allows easy uploads of receipts and documentation. My favorite feature has to be the “pay the provider” option. Many times doctors/dentists add charges to my bill and this feature allows me to pay them directly vs traveling to their office to pay it or log into their bill pay feature with random codes, etc.

Mark Bergen
Mark Bergen
ConnectYourCare is really impressive - Like a Banking App

This app is as effective as your online banking app. It takes images of receipts and you can match them to transactions super fast - even more so than on a desktop. Both are solid - This functions like a banking app. You can keep receipts linked with transactions and the out of pocket flies into your checking account with ease. Really impressed with this and the functionality and design. Pretty cool. Exceeds expectations.

Crexlvr
Crexlvr
Super convenient!

I had paid several medical bills out of pocket while waiting for my HSA debit card to arrive. Got the app and when the card arrived linked account, entered some basic information about the charges, took photos of the receipts using the the app, submitted- and done! Super easy to use! Easy to track your spending. Very user friendly.

deuce197316
deuce197316
Paying Medical Bills the Easy Way, Finally!

The App takes a few minutes to set up, but once you get done, Wow! Your medical bill comes, you select who to pay, when and how much and for what reason. By the way, everything is multiple choice! Last step, take a photo of the actual bill or upload your own copy from an email or whatever; so many options. And finally, select SUBMIT! Within 72 hours you’ll know if your payment is approved. Very convenient. I’ve paid only 3 bills with it so far and it’s a snap and done sort of deal now. No more stamps and envelopes. However I did notice it took a bit longer for the bill to be ACTUALLY PAID than I anticipated. So make sure you pay the bill fast, because it took nearly 3 weeks for one of my bills to get paid. I even got a call from my doctors office asking where was my co-pay? I told them I paid it through this app, and I was happily informed that this is normal. Apparently my clinic is use to dealing with bill paying agencies and are very familiar with this App! So that’s another WIN in my book!

Sbr14
Sbr14
Great card

Very easy to use once you understand the can / can nots. All doctor bills come out of HRA until depleted then they use FSA. Not all items are can be purchased with card. I usually take to counter and pay with card, if item is not allowed card will not go through. If it does hold on to receipts, once item shows on account submit your receipts.

Ksangmo
Ksangmo
One of the best app

I found this app awesome functional to users. It is very convenient to any body . I am thankful for this app which let me claim or reimbursement super easy . App software works excellent in terms of speed performance and other options available. It saves time to make call customer agent for most prescription related questions and request reimbursement fund.

Richvohra
Richvohra
Connect Your Care makes it simple and easy

Connect your Care makes it simple and easy for its customers to submit claims. Early on we had some issues but they seem to be resolved and I just installed the app today and it couldn’t be easier. It said there was an error but looks like it went through.

Mz. Randie B
Mz. Randie B
Great Service!!!

Connect your care service is an awesome feature. The app makes it extremely easy to process claims, keep up with your payments, very accurate. Everything done in timely manner and they even notify you of each of the steps that are and have been completed. I am overall satisfied with their service.

Kathryn I
Kathryn I
Great app!

So easy to submit claims and pay myself back. Loading documents is so simple. The only thing that was confusing is it wasn’t intuitive how to make a payment to myself. I kept looking for a button to “reimburse” myself. Overall it’s a great app especially for the healthcare industry! Lol

Teresita Pearl
Teresita Pearl
User Friendly

I like everything about it!!!! It is user friendly. It has face recognition, so I do not have to worry about forgetting my password (best feature). It is very clear in it’s prompts for needed information.

Also, very easy to follow up on claim status. I also love the direct deposit option.

AP_2020
AP_2020
Simple & Easy to Use

Simple and easy to use app. The only thing I’d say, which is not a negative is I wish they had the QR reader/scanner so you don’t have to manually type in your physician information. However, you only have to type it once and it’s saved.

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