Commuter Benefits User Guide from ConnectYourCare
Now you can reduce your commuting expenses by using our easy online tool. Simply log onto your account, order your transit pass, and your expense will automatically be deducted from your paycheck – tax free!
Ordering: Where to Begin
Follow instructions in this guide to complete your specific order. Please keep in mind that you must place your order by the 10th of the month for the following month. Orders received by the 10th of the month are processed and mailed no later than the 23rd of that month. Example: Passes ordered by June 10th are for July and are mailed no later than June 23rd.
- Log In – Log in to your online account at www.ConnectYourCare.com. If you have not registered before, follow instructions to set your user name and password. Click on Transportation Benefits in your participant portal to land on the Transit and Parking Home Page.
- Repeat Orders – Products you ordered in the previous month will be displayed on the left hand side. Just click on the button next to your product if you wish to order the same product again.
- New Orders – Click on the Place an Order tab in the header menu. Select “Transit,” “Parking” or “Vanpool,” depending on your preference.