Provide your card to a qualified merchant or provider, and they will swipe your card like any other credit or debit card to pay for your purchase. If asked, select “credit,” to use it without a personal identification number (PIN), or “debit” to use a PIN. There is a preset PIN associated with your card, which is the last 4 digits of your card number. To select a different PIN, call 888-999-0121.
Funds for eligible expenses will be transferred directly to the provider or merchant from your health account. Please ask for an itemized receipt in case it is required for substantiation. An itemized receipt should include the date of service, name and address of the provider, the cost, and description of the service provided.