HSA On Demand® 2018-03-15T23:24:19+00:00

Lower Costs, Improve Benefits with HSA On Demand®

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Accelerated Access to HSA Funds

With HSA contributions, earnings and qualified withdrawals aren’t taxed. But what happens if the HSA doesn’t have the funds to pay claims early in the year? With our signature HSA On Demand® solution, employees are covered in the event of an unexpected medical expense.
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HDHP Adoption Skyrockets with HSA On Demand

Think of HSA On Demand as health care overdraft protection. Providing this safety net improves employee participation, resulting in financial benefits to the employer in the form of tax and cost savings.

By eliminating the up-front risk of a catastrophic financial event, and addressing concerns about higher deductibles, employees enroll in the HSA with confidence and ease of mind.

And employers potentially save hundreds of thousands of dollars by going full replacement and moving towards a high-deductible health plan (HDHP) with HSA On Demand.

High Deductible Plan Adoption Rates:

National Average: 30%
HSA On Demand Customer: 62%
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“HSA On Demand was a key part of our strategy in addressing colleagues’ concerns around cash flow and the ability to pay for care, particularly earlier in the plan year. This was an investment that we needed to make.”

Megan Bourque • formerly Director of Health and Welfare Strategy, CVS Health
Read the CVS Health Case Study

Benefits of Going ‘On Demand’ with Your HSA Plan

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The Employee Experience

With HSA On Demand, participants can access their full year’s contributions any time, and employers can make their contributions at the end of the plan year instead of the beginning.

This means that account holders can cover their entire HDHP deductible from day one.

Features and benefits for account holders:

  • 100% automated at the point of sale. No delay, no paperwork, and no prior approval needed

  • Compatible with any payment method — payment card swipes, reimbursement requests, health plan claims feeds

  • Easy to manage and transparent to track

  • Interest free, hands free and paper free

  • Mobile friendly

Now, employees have coverage right when they need it and have peace of mind, knowing they can pay for an eligible expense exceeding their account balance — all thanks to employer foresight.

Frequently Asked Questions

With most HSAs, employees can only use funds after they’ve been deposited into the account. This means that there may be times, especially near the beginning of the plan year, where the HSA balance might be insufficient to cover an employee’s eligible medical expenses.

With HSA On Demand, employees can access future contributions before they’re deposited, to cover these expenses.

HSA On Demand allows access to funds before expected contributions are applied to the Health Savings Account. It’s basically an acceleration of funds that enables access to future HSA contributions. The HSA On Demand feature is optional, at the discretion of the employer. Your company can decide if employee, employer, or both types of contributions will be accelerated, and whether there is a cap on the accelerated amount.

After setup, HSA On Demand works automatically. If an employee is paying for an eligible expense with the health care payment card, HSA On Demand will automatically cover the amount needed — up to the available limit — right at the point of sale. It works the same way if an employee chooses to pay with personal funds and then requests reimbursement.

Claims will pay first from any available HSA balance.  If the HSA balance is not sufficient to pay the claim, then any available HSA On Demand funds can be used. HSA On Demand is plan-year specific, meaning accelerated funds can only be accessed for payment card transactions or claims submitted with dates of service in the current plan year.

HSA On Demand accelerated funds are available on the first day of the plan year; however, accelerations are only available after a claim is incurred. Employees cannot access additional funds if there is no claim to pay.

Since HSA On Demand funds are accelerated future contributions, the amount available for employees to use decreases throughout the plan year. The amount available for use is visible at any time online, in the Participant Portal.

No extra steps are necessary — if accelerated funds are available, the amount needed is automatically applied at the point of sale, or when reimbursement is requested as usual from the HSA. We’ve kept it seamless and simple.

There is no paperwork, interest, or penalty for HSA On Demand funds, and employees do not have to take any extra steps in order to pay the funds back. Future HSA contributions are simply reduced by the amount used until it is all paid back, and the HSA balance will not increase until scheduled HSA contributions pay off the amount used.

HSA On Demand funds are available only after all HSA holdings have been depleted, including mutual funds and other investments. Employees will be required to liquidate any investment holdings into the liquid, cash account portion of their HSA before accessing HSA On Demand funds.

If an employee has HSA investments, the HSA On Demand will show a “frozen” status. Once the investments are liquidated, the status converts to “active.”

If an employee has used any HSA On Demand funds, they are required to return the amount used. Employers may withhold HSA On Demand funds from an employee’s final paycheck.

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