Employee Benefits Administration Services

Employers2018-07-11T12:13:21+00:00

Employee Benefits Services: Our Mission

ConnectYourCare partners with employers to create benefits programs consisting of health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other tax-advantaged benefits that make it easy for employees to manage their care — resulting in benefits adoption, higher satisfaction rates, and lower costs for companies.

What can we help you with?

CYC Triple Play

Do you have the right tools in your benefits toolbox?

You don’t have to settle for fixer-upper TPAs. It’s not too late to build a better benefits program for 2019. Get resources to help you nail consumer-directed benefits programs with our new Benefits Toolkit, or contact us to get help with plan design improvements.

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smartCDH™ Consumer-Directed Health Care Solutions

ConnectYourCare provides a leading solution and benefit service that is seamless, simple, and customizable — resulting in peace of mind.

Organizations across the country turn to ConnectYourCare for our centralized and agile platform, best-in-class member experience, advanced employee education, competitive pricing, and acceleration of savings with ROI efficiencies.

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Our Promise

While we have a comprehensive portfolio, we don’t believe in a one-size-fits-all approach. We never force you to bundle services you don’t want. You pick what matches your needs and we deliver.

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Empower Employees from Day 1

Organizations have seen a 62% increase in HSA adoption as a result of offering our exclusive and patent-pending HSA On Demand®.

Leverage this unique solution to address the #1 fear of employees in adopting CDH plans – greater financial risk – by giving them access to their full year’s HSA contributions at the start of the plan year.

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CYC Features Employers Love

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But Don’t Just Take Our Word for It

“We moved to ConnectYourCare because we needed a better system for monitoring COBRA, a better system for our FSA program, and a platform for our new HRA program. Having a platform that would handle all of these, all-in-one, made things a lot simpler for us administratively. It’s really now about the technology that helps us be more efficient, move faster and more smoothly.”
Polly Booher, Benefits Manager, WakeMed
 

Improve Open Enrollment

Clients using our 360° Connect Communications Program have increased health account enrollment by up to 29%, resulting in hundreds of thousands in additional tax savings for both employers and employees.

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OE Improvement Up to 29%

Advanced Technology

Our intuitive technology allows participants and employers to connect on their terms with anywhere, anytime access.

Participants love the convenience of our mobile and online technology— account balances at their fingertips, the ability to submit receipts before they get thrown away or lost, and expert support that is just a tap away.

CYCInsights is our new  cloud-based, big-data reporting and analytics platform that enables exceptional transparency for smarter plan administration.

The system offers a number of enhanced features for benefits executives.

  • Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
  • Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
  • Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.

CYCInsights is included in our powerful HRCommand employer dashboard tool, which simplifies account administration while providing helpful tools and tips.

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CYCinsights Big Data Analytics Screenshot

Our secure mobile app, myCYC, provides on-the-go access and seamless service, allowing plan participants to:

  • View account balances and transaction history
  • Review claim details 9 Submit a new claim
  • Pay providers directly with mobile bill pay and Click-to-Pay
  • Access HSA investments and contribution center
  • View FAQs and eligible expenses
  • Receive account alert push notifications
  • Tap to call Customer Service

myCYC is also a great compliment to our user-friendly participant portal, which gives employees faster access to critical information and produces greater engagement and increased re-enrollment rates.

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myCYC - CDH Account Management App

Superior claims experience

Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.

This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.

Learn About ClaimsAlly

Payment card convenience

ConnectYourCare’s payment card is the most efficient and capable card in the marketplace and is in compliance with the Inventory Information Approval Systems (IIAS) regulations.

When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.

Happy Employee ConnectYourCare Payment Card

CYCinsights - HR Big Data Reporting from CYC

Big Data Analytics with CYCInsights

Build better plans with CYCInsights, ConnectYourCare's cloud-based, big-data reporting and analytics platform for employers.
  • Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
  • Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
  • Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
myCYC Mobiel App

Payment Card Convenience

ConnectYourCare’s payment card is the most efficient and capable card in the marketplace and is in compliance with the Inventory Information Approval Systems (IIAS) regulations.

When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.

Learn more

ConnectYourCare Payment Card

myCYC Mobile App

Our secure mobile app, myCYC, provides on-the-go access and seamless service, allowing plan participants to:
  • View account balances and transaction history
  • Review claim details 9 Submit a new claim
  • Pay providers directly with mobile bill pay and Click-to-Pay
  • Access HSA investments and contribution center
  • View FAQs and eligible expenses
  • Receive account alert push notifications
  • Tap to call Customer Service

Learn more

ConnectYourCare ClaimAlly - Claims Made Easy

Hassle-Free Claims

Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.

This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.

Learn more

Craft a Benefits Program Right for Your Company

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Our Latest Blog Posts

House Adopts Bills Enhancing HSAs, FSAs, and HRAs

By |July 25th, 2018|

On Wednesday, July 25, 2018, the House of Representatives adopted two health care bills, H.R. 6199 and H.R. 6311, that expand tax-advantaged health care accounts, including Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and Health Reimbursement Arrangements (HRAs).

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