Employee Benefits Services: Our Mission
ConnectYourCare partners with employers to create benefits programs consisting of health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other tax-advantaged benefits that make it easy for employees to manage their care — resulting in benefits adoption, higher satisfaction rates, and lower costs for companies.
What can we help you with?
smartCDH™ Consumer-Directed Health Care Solutions
ConnectYourCare provides a leading solution and benefit service that is seamless, simple, and customizable — resulting in peace of mind.
Organizations across the country turn to ConnectYourCare for our centralized and agile platform, best-in-class member experience, advanced employee education, competitive pricing, and acceleration of savings with ROI efficiencies.
Our Promise
While we have a comprehensive portfolio, we don’t believe in a one-size-fits-all approach. We never force you to bundle services you don’t want. You pick what matches your needs and we deliver.
Empower Employees from Day 1
Organizations have seen a 62% increase in HSA adoption as a result of offering our exclusive and patent-pending HSA On Demand®.
Leverage this unique solution to address the #1 fear of employees in adopting CDH plans – greater financial risk – by giving them access to their full year’s HSA contributions at the start of the plan year.
CYC Features Employers Love
Improve Open Enrollment
Clients using our 360° Connect Communications Program have increased health account enrollment by up to 29%, resulting in hundreds of thousands in additional tax savings for both employers and employees.
Advanced Technology
Our intuitive technology allows participants and employers to connect on their terms with anywhere, anytime access.
Participants love the convenience of our mobile and online technology— account balances at their fingertips, the ability to submit receipts before they get thrown away or lost, and expert support that is just a tap away.
CYCInsights is our new cloud-based, big-data reporting and analytics platform that enables exceptional transparency for smarter plan administration.
The system offers a number of enhanced features for benefits executives.
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
CYCInsights is included in our powerful HRCommand employer dashboard tool, which simplifies account administration while providing helpful tools and tips.
Our secure mobile app, myCYC, provides on-the-go access and seamless service, allowing plan participants to:
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
myCYC is also a great compliment to our user-friendly participant portal, which gives employees faster access to critical information and produces greater engagement and increased re-enrollment rates.
Superior claims experience
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Payment card convenience
ConnectYourCare’s payment card is the most efficient and capable card in the marketplace and is in compliance with the Inventory Information Approval Systems (IIAS) regulations.
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
Big Data Analytics with CYCInsights
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
Payment Card Convenience
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
myCYC Mobile App
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
Hassle-Free Claims
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Craft a Benefits Program Right for Your Company
Our Latest Resources
Our Latest Blog Posts
Can I Spend FSA or HSA Funds on Alternative and Holistic Health Care?
Holistic health care treatments like acupuncture, massage, and chiropractic adjustments are gaining popularity for symptom relief and pain management, and you may be able to use HSA or FSA funds to pay for them in certain scenarios. We’ve created a brief guide to eligible alternative health services and products you may want to try!
7 Consumer Benefits Changes and Proposed Legislation to Know for 2020
We’ve summarized the top seven announcements from 2019 on benefits changes and legislation, so employers and brokers can brush up before the new year.
Assembly Bill 1554: New California Law Requires Employers to Notify FSA Participants of Withdrawal Deadlines
California recently passed Assembly Bill No. 1554, requiring employers to notify employees who participate in health care, dependent care, and adoption assistance FSAs of any deadline to withdraw funds before the end of the plan year. Here's what we currently know about this legislation.