Employee Benefits Services: Our Mission
Optum Financial partners with employers to create benefits programs consisting of health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other tax-advantaged benefits that make it easy for employees to manage their care — resulting in benefits adoption, higher satisfaction rates, and lower costs for companies.
What can we help you with?
smartCDH™ Consumer-Directed Health Care Solutions
Optum Financial provides a leading solution and benefit service that is seamless, simple, and customizable — resulting in peace of mind.
Organizations across the country turn to Optum Financial for our centralized and agile platform, best-in-class member experience, advanced employee education, competitive pricing, and acceleration of savings with ROI efficiencies.
Our Promise
While we have a comprehensive portfolio, we don’t believe in a one-size-fits-all approach. We never force you to bundle services you don’t want. You pick what matches your needs and we deliver.
Empower Employees from Day 1
Organizations have seen a 62% increase in HSA adoption as a result of offering our exclusive and patent-pending HSA On Demand®.
Leverage this unique solution to address the #1 fear of employees in adopting CDH plans – greater financial risk – by giving them access to their full year’s HSA contributions at the start of the plan year.
Improve Open Enrollment
Clients using our 360° Connect Communications Program have increased health account enrollment by up to 29%, resulting in hundreds of thousands in additional tax savings for both employers and employees.
Advanced Technology
Our intuitive technology allows participants and employers to connect on their terms with anywhere, anytime access.
Participants love the convenience of our mobile and online technology— account balances at their fingertips, the ability to submit receipts before they get thrown away or lost, and expert support that is just a tap away.
Optum Financial Insights is our new cloud-based, big-data reporting and analytics platform that enables exceptional transparency for smarter plan administration.The system offers a number of enhanced features for benefits executives.
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
Optum Financial Insights is included in our powerful HRCommand employer dashboard tool, which simplifies account administration while providing helpful tools and tips.
Our secure mobile app, provides on-the-go access and seamless service, allowing plan participants to:
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
Optum Financial is also a great compliment to our user-friendly participant portal, which gives employees faster access to critical information and produces greater engagement and increased re-enrollment rates.
Superior claims experience
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Payment card convenience
ConnectYourCare's payment card is the most efficient and capable card in the marketplace and is in compliance with the Inventory Information Approval Systems (IIAS) regulations.
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
Big Data Analytics with CYCInsights
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
Payment Card Convenience
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
myCYC Mobile App
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
Hassle-Free Claims
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Our Latest Resources
Our Latest Blog Posts
IRS Releases 2022 Health Savings Account (HSA) Contribution Limits
The IRS has announced the new health savings account limits for 2022. Next year, individuals can set aside $3,650 in tax-free funds to save for the future or pay for qualified medical expenses (up $50 from last year). Learn more about the updates in this post.
COVID-19 Personal Protective Equipment (PPE) Now Eligible for FSA, HSA, and HRA Reimbursement
On March 26 the Internal Revenue Service (IRS) released IRS Announcement 2021-7, which states that personal protective equipment such as masks, hand sanitizer, and sanitizing wipes that are purchased “for the primary purpose of preventing the spread of COVID-19” (COVID-19 PPE) are qualified medical expenses under Section 213(d) of the Code.
Building Harmonious Partnerships with the Help of Health Reimbursement Arrangements
A healthy partnership is not just between two organizations with similar goals who mutually benefit—but a relationship between employer and employee. When it comes to maintaining this relationship, one of the keys to a harmonious partnership revolves around the benefits the employer provides the employee. This article explores how HRAs can make for a healthier, happier union between employer and employee.