Employee Benefits Services: Our Mission
ConnectYourCare partners with employers to create benefits programs consisting of health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other tax-advantaged benefits that make it easy for employees to manage their care — resulting in benefits adoption, higher satisfaction rates, and lower costs for companies.
What can we help you with?
smartCDH™ Consumer-Directed Health Care Solutions
ConnectYourCare provides a leading solution and benefit service that is seamless, simple, and customizable — resulting in peace of mind.
Organizations across the country turn to ConnectYourCare for our centralized and agile platform, best-in-class member experience, advanced employee education, competitive pricing, and acceleration of savings with ROI efficiencies.
Our Promise
While we have a comprehensive portfolio, we don’t believe in a one-size-fits-all approach. We never force you to bundle services you don’t want. You pick what matches your needs and we deliver.
Empower Employees from Day 1
Organizations have seen a 62% increase in HSA adoption as a result of offering our exclusive and patent-pending HSA On Demand®.
Leverage this unique solution to address the #1 fear of employees in adopting CDH plans – greater financial risk – by giving them access to their full year’s HSA contributions at the start of the plan year.
Improve Open Enrollment
Clients using our 360° Connect Communications Program have increased health account enrollment by up to 29%, resulting in hundreds of thousands in additional tax savings for both employers and employees.
Advanced Technology
Our intuitive technology allows participants and employers to connect on their terms with anywhere, anytime access.
Participants love the convenience of our mobile and online technology— account balances at their fingertips, the ability to submit receipts before they get thrown away or lost, and expert support that is just a tap away.
CYCInsights is our new cloud-based, big-data reporting and analytics platform that enables exceptional transparency for smarter plan administration.
The system offers a number of enhanced features for benefits executives.
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
CYCInsights is included in our powerful HRCommand employer dashboard tool, which simplifies account administration while providing helpful tools and tips.
Our secure mobile app, myCYC, provides on-the-go access and seamless service, allowing plan participants to:
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
myCYC is also a great compliment to our user-friendly participant portal, which gives employees faster access to critical information and produces greater engagement and increased re-enrollment rates.
Superior claims experience
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Payment card convenience
ConnectYourCare’s payment card is the most efficient and capable card in the marketplace and is in compliance with the Inventory Information Approval Systems (IIAS) regulations.
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
Big Data Analytics with CYCInsights
- Validate key decisions and track progress toward goals thanks to enhanced insight into program performance, utilization, and consumer behaviors.
- Identify trends and compare your program’s performance to other “like” entities – by industry, by size, or by our broad member base.
- Save time with cutting-edge technology that quickly delivers more insight in easy-to-read, action-oriented dashboards.
Payment Card Convenience
When participants use their payment card to access account funds, many of these transactions are automatically substantiated as qualified medical expenses without requiring the participant to submit supporting documentation.
myCYC Mobile App
- View account balances and transaction history
- Review claim details 9 Submit a new claim
- Pay providers directly with mobile bill pay and Click-to-Pay
- Access HSA investments and contribution center
- View FAQs and eligible expenses
- Receive account alert push notifications
- Tap to call Customer Service
Hassle-Free Claims
Our proprietary ClaimsAlly technology streamlines FSA and HRA transactions through the optimization of claims feeds.
This drastically reduces claims handling times as well as the need for documentation requests and related communications — all creating a more user-friendly process for participants.
Our Latest Resources
Our Latest Blog Posts
Navigating the Benefits Landscape: Trends in 2021
Uncertainty surrounding the ongoing impact of the pandemic is making it tough for anyone to move ahead with confidence, and employers and brokers may still be wondering how to prepare for the rest of 2021. We want to help you prepare for what lies ahead. In this article, we share industry reports that cover anticipated spending and benefits trends for 2021, and provide guidance for employers and brokers that may feel like a ship navigating choppy waters.
COVID Relief Bill of 2021 Includes Provisions for Flexible Spending Accounts
On Sunday, December 27, 2020, the White House signed into law the Consolidated Appropriations Act of 2021, a massive bill to fund the government that includes several provisions related to Cafeteria Plans, specifically flexible spending accounts (FSAs).
New Year, New Learning Styles: Benefits Resources for All Types of Learners
To cater to every learner, ConnectYourCare works to create content that serves a range of needs. To start the new year, we reviewed some of the most common learning styles and the benefits education resources we’ve created for each. Use these to brush up on your own knowledge or share with clients and members to give them a better understanding of the benefits available to them.