Have an account question?
Many of the questions you may have about using and managing your ConnectYourCare account are answered in the Account FAQs below.
We’ve also answered common questions about eligible expenses, tax information, contribution limits, and more right here:
Need a form? You can find account forms below, too.

- Want to improve your benefits knowledge? Check out our free Resource Library
CYC Account FAQs
Welcome! We’re excited to provide you an excellent account experience. Here are a few tips to make sure you get the most out of your ConnectYourCare benefits.

Have questions related to your payment card? Check out the FAQ section on the ConnectYourCare Payment Card page.
CYC Account Forms
Looking for forms to help manage your account? Some of the most commonly requested forms are listed below.
- Please Note
Some forms are customized per participant based on account configuration, and there are also some we can’t provide here due to account security considerations.
If you can’t find the form you’re looking for or are unsure which bank serves as your custodian, visit the portal to find your account-specific documents.
Simply log in to your account online and visit the Help and Resources page for your account forms.

General Account Forms for all CYC Participants
HSA Forms (CYC Non-Bank Trustee (NBT) HSA solution)

HSA Forms: HSA Bank Custodian Participants Only
- Not sure which bank is your CYC account custodian? No problem! Just log in to the participant portal and you can find forms tailored to your account(s) on the Help & Tools page.
Couldn’t find the information you need? Need to speak to a customer care specialist?
The best way to reach us directly is by calling our toll-free Customer Care Center, which is available to help you 7 days a week, 24 hours a day, 365 days a year. Select the phone number that best describes your area of interest below.
Thank you for being a ConnectYourCare customer!
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Resources & Tools
App
Download CYC Mobile
Manage claims on the go with the myCYC mobile app — available in iTunes and Google Play
Portal
Manage Your Account
Take control of all your ConnectYourCare benefits with the easy-to-use online portal
Eligible Expenses
Find Eligible Items
Check out the eligible expenses list to see just how useful your FSA, HRA, or HSA can be
Blog
Get Helpful Tips
Our blog, Connections, is the perfect place to find helpful HSA articles
Calculators
Evaluate Your Options
Use our quick and easy calculators to visualize your savings