At ConnectYourCare, our Stewardship Model is used throughout our organization with the goal to deliver flawless execution in support of our clients’ evolving objectives.

We think that the bar must be raised in this industry for the level of service delivered to clients, and we strive to exceed the service standards. We have elevated our Account Management services to a level greater than what is generally garnered for a traditional FSA or HSA vendor.

As a pioneer in the industry and positioned at the center of the banking and healthcare convergence, we are in a unique position to offer strategic advisory services guidance backed by proven results.

We use our Stewardship Model to deliver excellence by:

• Brokering Best Practices Across Clients to Simplify the Process
  • Expert Guidance and Consultation
  • Designated Account Managers and Account Executives
  • Feedback from Express Scripts’ Center for Cost-Effective Consumerism Advisory Board
  
  
• Innovating Methods to Motivate
  • Multi-media Education and Communications
  • Webcasts Delivered Publicly or Internally
  • Affinity-building User Experience
  • Segmented Communications through the Member Portal
  
  
• Leveraging ESI Resources and Account Management Model to Execute our Solution Flawlessly
  • Scalability in operational resources
  • Survey and feedback culture
  • Partnership consulting using metrics and analytics from account data