CDH Account Administration
ConnectYourCare's CDH Solution provides a complete Consumer-Directed Healthcare platform for employers and employees backed by our unique Stewardship Model. Our unique CDH platform provides a pathway for employers to realize healthcare cost containment through CDH adoption.
For employees, our solution puts the consumer at the center of the healthcare decision making process, with an enhanced user experience and state of the art tools.
Healthcare Account Administration Services
- Healthcare Account Administration - ConnectYourCare administers all types of healthcare accounts, including HSAs, HRAs, FSAs, and more. We can administer any combination of accounts, giving employers ultimate flexibility.
- Healthcare Payment (Debit) Card - Healthcare accounts can be easily accessed through the healthcare payment card to pay for qualified expenses at the pharmacy and doctors’ office.
- Online Account Access – Participants have online access to the CDH Portal for real-time account balances, claims and reimbursement requests. HSA participants can also access investment options online.
- RapidRequest Claims Processing - Our state-of-the-art claims process enables automated, paperless claims handling that reduces processing time for speedy turnaround of reimbursements.
- Health Education Tools - ConnectYourCare provides a suite of online health education tools that let consumers research conditions, review hospital results or find less expensive prescription options.
- Customer Service - Participants may call the Customer Service line at any time for automated balance information. Customer Service representatives are available to assist via phone or email during extended business hours.
- Staged Implementation - Our FSA Firstsm program allows employers a seamless transition to consumer-directed healthcare.
- Account Management - Dedicated account managers guide your CDH program.
- Small Group Solution - CDH Expresssm, an easy self-guided onboarding tool, provides small employers the same healthcare account benefits as large groups.
- Employer Dashboard - The Employer Dashboard puts plan information, management tools and reporting capabilities at the administrator's fingertips.
- Employee Communications - Our Wellness=Wealthsm employee communications encourage healthcare account adoption and uptake. Our CYC MarketConnectsm service provides the option to add the employer brand to these communications.
